Security Officer

Job Description – Security Officer

TALENT/RESOURCE POOL

Reports To: Account Manager

Employment Type: Full-Time

FLSA Status: Non-Exempt

Supervisory Role: No

Safety-Sensitive Position: Yes

Location: Phoenix, AZ

BGI Security, LLC is a trusted provider of professional security services, committed to delivering reliable protection through highly trained personnel and proven operational protocols. We offer a competitive salary, a supportive work environment, and a comprehensive benefits package, including paid vacation, health insurance, and a robust 401(k) program.

Position Summary

The security officer's role is crucial in maintaining excellent working conditions at our premises. They will be responsible for surveilling our premises and safeguarding our staff and visitors at a designated work site. Their duties include detecting suspicious behavior and preventing vandalism, theft, or other criminal activities. The security officer must be proficient in surveillance techniques and dealing with perpetrators. An ideal candidate should inspire respect for authority and have a keen sense of observation. Our goal is to ensure the safety and security of our facilities, providing a comfortable and secure environment for our staff and visitors. 

This requisition aims to build a part‑time resource pool to support operational needs across the Valley. Team members in this pool will be scheduled as needed to provide coverage for employee vacations, unexpected call‑ins, short‑term assignments, and periods of increased client demand. Applicants must be open to traveling to all Valley locations.

Essential Duties and Responsibilities

• Patrol premises regularly to maintain order and establish a presence.
• Monitor and authorize the entrance of vehicles or people on the property.
• Remove wrongdoers or trespassers from the area.
• Secure all exits, doors, and windows at the end of operations.
• Check surveillance cameras periodically to identify disruptions or unlawful acts.
• Investigate suspicious activities or possessions.
• Respond to alarms by investigating and assessing the situation.
• Provide assistance to people in need.
• Submit reports of daily surveillance activities and important occurrences.
• Maintain accurate documentation and records related to job functions.
• Collaborate with internal departments and external partners, as necessary.
• Ensure compliance with all applicable safety standards, company policies, and regulatory requirements.
• Promptly report unsafe conditions, equipment issues, or incidents to management.
• Participate in required training sessions and safety briefings.
• Perform other duties as assigned to meet operational needs.

Required Qualifications

• DPS licensed AZ Unarmed Guard card is required.
• Proven experience as a security officer or guard.
• Knowledge of legal guidelines for area security and public safety.
• Familiarity with detailed report writing and observation techniques.
• Excellent written and verbal communication skills.
• Familiarity with CPTED (Crime Prevention Through Environmental Design), the Incident Command System, and critical infrastructure protection.
• Prior military or law enforcement experience is advantageous.
• Bilingual ability is a plus.
• Excellent surveillance and observation skills.
• Tech-savvy, with experience in surveillance systems.
• Trained in First Aid/BLS and self-defense.
• Registered as a security officer.
• High school diploma required.
• Demonstrated ability to work independently and as part of a team.
• Ability to handle confidential information with discretion.

Physical Requirements

• Ability to lift and/or move up to 25 pounds
• Ability to visually inspect and interpret data or details
• Ability to communicate effectively in both verbal and written formats
• May require:
  • Exposure to extreme temperatures
  • Use of personal protective equipment (PPE)
  • Work in elevated areas or confined spaces
  • Extended periods of driving or travel
  • Shift work, weekend availability, or on-call assignments
• Ability to remain in a stationary position (e.g., sitting or standing) for extended periods of time
• Ability to move throughout the work environment, including bending, reaching, walking, and climbing stairs
• Frequent use of hands to operate computer systems, tools, or equipment

Safety-Sensitive Designation

This position is designated as safety-sensitive. Employees in safety-sensitive roles may need to comply with all applicable safety, drug/alcohol testing, and fitness-for-duty requirements under state and federal law.

Equal Employment Opportunity 

BGI Security is proud to be an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, or any other legally protected status. We are committed to building a diverse and inclusive team and believe that representation from a wide range of backgrounds is essential to our success.

Commitment to Veterans

BGI Security, LLC is committed to honoring those who have served in the armed forces. We actively recruit, hire, and support military veterans and their families, recognizing the valuable skills, discipline, and leadership they bring to the workforce. At BGI Security, veterans will find a team that values integrity, commitment, and community, and a workplace where the bonds of service are respected and continued.

Americans with Disabilities Act (ADA) Statement

BGI Security is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation to perform the essential functions of this role, please contact Human Resources to initiate a confidential discussion.

Disclaimer

This job description is intended to outline the general nature and level of work expected for this position. It is not an exhaustive list of all duties, responsibilities, and qualifications. Duties and responsibilities may be modified to meet the evolving needs of the business at any time.