Security Officer - Lobby Desk Monitor

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Desk Monitor in Phoenix, AZ, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a professional office location, helping manage visitor check-in, access control, and badge processes. You will monitor cameras and alarms, document security-related activity, and communicate clearly with staff and responders as needed. Bring an agile, reliable, and innovative mindset to a caring culture that puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $22.40 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by following security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
• Control access to the location by greeting and directing visitors, verifying identification and/or appointments, issuing visitor credentials, and notifying appropriate personnel of arrivals.
• Monitor the front desk area and security-related systems as assigned, report unusual activity, and document events using required logs and/or reporting tools.
• Respond to incidents and critical situations in a calm, problem-solving manner, and communicate updates to site contacts and Allied Universal leadership as needed.
• Answer phones and handle routine requests, provide general location information, and escalate concerns through established channels per post orders.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Be at least 21 years of age.
• Alarm panel experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.