Security Officer Dispatch Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional at a respected financial institution location, where you will monitor activity, coordinate communications, and help support timely responses to security-related concerns. In this dynamic role, you will remain a visible and dependable presence while delivering outstanding customer service. Guided by our agile, reliable, and innovative values, you will thrive in a caring culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, visitors, and/or vendors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a financial institution location.
• Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for service, document activity, and dispatch personnel in a calm, problem-solving manner.
• Respond to incidents, unusual activity, and/or critical situations by gathering details, relaying information to appropriate personnel, and supporting timely security-related communications.
• Maintain accurate logs, incident reports, and dispatch records, including tracking officer status, service requests, and key events throughout the shift.
• Conduct regular and random patrols around the business and perimeter as needed, while supporting access-related activity and observing for conditions that may require follow-up.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.