Skip to main content
Conifer Health Solutions logo

Security Officer

Conifer Health Solutions
5 days ago
Full-time
On-site
Tucson, Arizona, United States
Physical Security
Description

Position Summary

Provides protection for staff, patients, visitors, volunteers, physicians, students, and property at the hospi



Responsibilities
  • Monitors and secures environment for patients, visitors, and associates. Monitors parking facilities, pedestrian, and vehicular traffic in accordance with department and hospital policy. Patrols secured and non-secured areas. 
  • Inspects areas for safety or hazards. 
  • Responds to security alarms and emergency situations. 
  • Coaches to assist patients, visitors, and associates; analyzes area problems; demonstrates how to perform assistive tasks; establishes rapport and provides feedback. 
  • Identifies and collects data needed for problem solving. Identifies problems and takes appropriate action. Clearly and concisely documents actions taken or incidence involvement. 
  • Follows established emergency procedures: Fire, Disaster, etc. – where to obtain information, information followed, and documentation to complete. 
  • Demonstrates communication skills - asks questions in a way that opens up communication and uncovers problems; finds common ground in disputes and achieves cooperation with minimum conflict; consistently seeks a “win-win” resolution. 
  • Provides clear, direct and specific instructions or information to patients and visitors - listens with patience and empathy; speaks effectively and clearly in both group and one to one conversations. 
  • May, when so assigned, serves in capacity of K-9 unit (handler and dog) according to Carondelet K-9 Security Guidelines. 
  • Utilizes equipment used in department (i.e. two way radio communication, o.c. spray, etc.). 
  • Participates in the organizational record-keeping system (i.e. Event Reporting System) using established policies and procedures. 
  • Maintains own basic skills and knowledge. Keeps aware of new security trends. 
  • When assigned, serves in capacity as a shuttle/courier driver. 
  • Monitors and promotes compliance with hospital policies such as solicitation, smoking, and visiting hours. 
  • Facilitates required departmental adjustments to ensure cost-effective delivery of quality services. 
  • Conducts investigation of reported situations and documents accordingly. 
  • Assists Director and Operations Leads to achieve established goals of the department and CHN. 
  • When assigned, performs in a shift lead capacity and delegates actions to be taken when Supervisory personnel are unavailable. 
  • May be required to assist in training of new Security Officers. 


Qualifications
  • Minimum Requirements 
    • Education: High School Diploma or GED 
    • Experience: Customer service experience (hospital or other relevant experience). 
    • Licensure/Certifications: BLS, Current valid unsuspended Arizona Driver's License, I.A.H.S.S. Basic Training Certification must be completed within 1 year from the date of hire. 
  • Preferred Requirements 
    • Experience: One (1) year prior security experience in a hospital or healthcare environment. 

 

#LI-CN1